DigitalFunnels support
Get the issue to the person who can resolve it.
Choose the request type below. A real operator reviews support requests and replies within one business day during the published business hours.
Hours
Monday-Friday, 9:00 AM-5:00 PM PT
Owner
Human-reviewed support queue
Reply target
Within one business day
Choose a support path
One request type. One clear owner.
Account and billing
Subscription changes, invoices, payment issues and account access.
Email supportIntegrations and delivery
Connections, websites, campaigns, reporting and active service work.
Open a support requestPrivacy and security
Data access/deletion, privacy questions, security reports and suspicious activity.
Choose the protected routeFor active clients
Send context that shortens the handoff.
Include the business name, affected location, service or integration, what changed, and when the issue started. Do not include passwords, payment details or sensitive customer records.
Identify
Business, location and affected service.
Describe
Expected result, current result and timing.
Route
A specialist replies or requests the missing evidence.
Privacy and security go to dedicated inboxes.
Use the address that matches the request so it reaches the right review path.
Policies and self-service
Read the rule before opening the request.
These pages explain the current policy and the correct contact route.
Still not sure where it belongs?
Send one request. We will route it.
General support remains available at support@digitalfunnels.com.