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Review Management + Generation

Turn every review into a managed response workflow.

Reviews arrive while the team is busy. Silence becomes part of the public profile.

We monitor the queue, prepare on-brand drafts, route approvals and keep review requests and responses visible.

Industry benchmark

63% of consumers expect a review response within roughly two days to one week.

BrightLocal — Local Consumer Review Survey 2025 · 2025
Planned · add on request$49/mo
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About 2 minutes · rule-based report

Product output first

Detected → Handled → Measured

Sample output · not customer proof
Detected

Review awaiting an owner response

Illustrative finding · a public review is present and no response is visible.

Sample output · not customer proof
Handled

Response draft ready for approval

Illustrative workflow · the draft follows approved voice and escalates policy exceptions.

Sample output · not customer proof
Measured

Response coverage tracked

Connected-data target · track replied reviews, response timing and open exceptions.

Sample output · not customer proof

What the scan detects

The visible gaps that start the work.

Unanswered recent reviews

The scan separates reviews with and without a visible owner response.

Response-time gaps

Observed review and response dates reveal the current public-response rhythm.

Missing request path

The scan checks whether a clear QR, SMS or email review request workflow is visible.

Exact work we do

A recurring operating rhythm.

Monitor + triage

New public feedback enters one queue and policy exceptions are flagged for a person.

Draft + approve

On-brand drafts are prepared; sensitive replies wait for owner review.

Request + measure

Approved request workflows and response coverage become part of the operating rhythm.

Public-response approval

Refunds, disputes and sensitive claims route to a person; publishing can require owner approval.

Continuous monitoring

Monitoring is ongoing; draft, approval and generation frequency follows the selected plan and permissions.

Measurable signals

  • Reviews with an owner response
  • Median response timing
  • Open exceptions awaiting a person

Price context

Review Management + Generation

$49/mo

Monitoring, drafts, requests + QR/SMS/email review workflow.

Included from Scaling

See canonical pricing

Common questions

Does AI publish every response automatically?

No. Publishing follows the permissions and approval rules selected for the business; sensitive or unusual replies return to a human.

Can this help generate new reviews?

The planned workflow includes approved QR, SMS or email requests. Exact channels and consent requirements are confirmed during onboarding.

Can I buy the add-on today?

The catalog marks it as planned. Until delivery and billing are live, the page provides price context and an add-on request path rather than checkout.

One next step

Start with what the scan can verify.

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About 2 minutes · rule-based report