Wellness
Clients choose the wellness studio they trust first.
Wellness is a trust decision. Clients read your reviews and check your profile before booking. We keep your presence strong and answer inquiries fast — and sensitive health questions are routed to your team, not the AI.
Wellness spans fitness, massage, yoga, med-spas and holistic practices. The marketing is standard local presence and reputation; anything that crosses into health information is routed to your team rather than handled by the general AI.
68% of consumers will only use a business with four or more stars.
BrightLocal — Local Consumer Review Survey 2026 · Market context, not a claim about your business.
Where wellness businesses lose customers
Inquiries go unanswered at peak hours
→ the prospective client books elsewhere
A rating below the 4-star line
→ many new clients filter you out before reading
Stale profile and no recent activity
→ you look less active than nearby studios
What we run for you
Answer & route inquiries
Once configured, Otto handles booking and general questions; anything health-specific is routed to a person on your team.
Protect the rating
Steady review requests and drafted replies keep your rating above the line that filters buyers.
Stay visible
Profile, photos and posts kept active so you rank and look current.
Follow up
Approved follow-ups to inquiries and lapsed clients — general, never clinical.
What a week can look like once you're set up — wellness studio
- 6 booking inquiries answered
- 3 review requests sent, rating held at 4.7
- 2 class/offer posts published
- 1 health-detail inquiry escalated to staff
Illustrative sample of a weekly deliverable — not a specific customer's results.
Clear boundaries, honestly stated
Standard mode for marketing only; a restricted route for any health detail.
What we do
- Books appointments and answers general questions
- Requests and replies to reviews
- Publishes approved marketing content
What we don't
- No health or medical details in the general AI path
- No clinical, diagnostic or treatment advice
- No health information used for marketing
As a matter of practice, if a conversation turns to health specifics we route it to a person on your team rather than the general AI. Health details never drive marketing.
Common questions
Some of my services are medical — is that a problem?
For anything clinical, the AI steps back and a human takes over. The marketing side (visibility, reviews, general booking) runs normally; health specifics stay out of the general AI path.
Will you make health claims in my marketing?
No. We keep marketing to your services, offers and reputation — no health outcomes, no clinical claims.
Can clients still reach a person?
Yes. Otto handles general questions and hands anything personal or health-related to your team.
Explore what runs it
See where you're losing customers.
A free 2-minute scan scores your presence and shows the gaps — for your specific business, before any long explanation.
Scan my business — free