Healthcare & Medical · compliance-led
Grow the practice. Keep protected data out of the AI.
Healthcare marketing is visibility, reputation and booking response — nothing clinical. We run that, and as a matter of practice we don't send protected health information to the general AI — anything sensitive is handed to your team.
Information page. Healthcare & Medical isn't an actively-advertised offer in this release — it's here so you can see how we'd approach it and where the boundaries are. The free scan and our core local-marketing services still apply today.
For medical and healthcare practices we offer compliance-conscious marketing automation only — never clinical advice, diagnosis, treatment, or unrestricted patient-data processing. This page is a credible information page about how we work with regulated practices, whether or not we're actively advertising to your specialty.
In CallRail's 2025 dataset, healthcare businesses missed 32% of calls.
CallRail — 2025 SMB benchmark · Market context, not a claim about your business.
Where healthcare & medical businesses lose customers
New-patient inquiries missed at the front desk
→ the patient books a practice that responded
Weak online reputation vs. peers
→ patients choose the more-established-looking practice
Inconsistent or unverified profile
→ patients can't confirm services, hours or network
What we run for you
Improve local visibility
Profile, categories and listings optimized for your specialty and area — marketing only.
Handle general inquiries
Otto answers general, non-clinical questions and routes anything about a condition or record to staff.
Strengthen reputation
General review requests and drafted replies — never referencing health details.
Keep information correct
Hours, services, insurance and contact details consistent and verifiable.
What a week can look like once you're set up — medical practice
- Non-clinical inquiries answered and routed
- General review requests sent (no health details)
- Profile + insurance info verified on listings
- Clinical questions escalated to staff
Illustrative sample of a weekly deliverable — not a specific customer's results.
Clear boundaries, honestly stated
Marketing automation only — no PHI/ePHI in the general AI path; human handoff for anything clinical.
What we do
- Local visibility, reputation and listings work
- General, non-clinical inquiry handling
- Verifiable profile and information upkeep
What we don't
- No PHI/ePHI processed by general-purpose AI
- No diagnosis, treatment or clinical advice
- No patient-data workflows without a signed BAA
We do not provide clinical, diagnostic or treatment services. As a matter of practice we don't send protected health information to the general AI path — sensitive items are routed to your staff. Any PHI-touching workflow requires a HIPAA-ready arrangement and signed BAA first; we make no compliance claim we haven't verified for your workflow.
Common questions
Do you handle patient records or portals?
No. Our release offer is marketing automation only. We don't route patient records, portals or protected health information through the general AI path — those are handled by your staff.
Can you prove HIPAA compliance?
As a matter of practice we keep PHI out of the general AI path, and we require a HIPAA-ready arrangement and signed BAA before any workflow that would touch PHI. We won't claim blanket HIPAA compliance for a workflow we haven't verified with your practice and counsel.
Is my specialty a fit?
If your need is local visibility, reputation and general booking response, yes. If it requires clinical content or patient-data processing, that's outside this release offer — we'll tell you honestly.
Explore what runs it
See where you're losing customers.
A free 2-minute scan scores your presence and shows the gaps — for your specific business, before any long explanation.
Talk to us about healthcare marketing